Frequently Asked Questions

Complete guide to GCC Domestic platform - your trusted domestic worker recruitment solution across UAE, Saudi Arabia, Kuwait, Qatar, Bahrain & Oman

Family Questions Agency Questions General Questions
For Families

Family Questions - Hiring Domestic Workers in GCC

Learn how GCC Domestic platform helps families find and hire verified domestic workers across UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman.

Is GCC Domestic platform free for families?

Is GCC Domestic platform free for families?
Yes! Registration on the platform, browsing for workers, watching video interviews, and contacting agencies - all of this is completely free for families. You only pay when you hire a worker.

How do I watch worker video interviews?

How do I watch worker video interviews?
After free registration, you can browse worker profiles and watch their video interviews for free. You need to create an account to access this feature.

How do I contact agencies via WhatsApp?

How do I contact agencies via WhatsApp?
Each worker profile has a 'Contact via WhatsApp' button. Press the button and WhatsApp will open automatically with a ready message to contact the agency.

How does the digital wallet system work?

How does the digital wallet system work?
Add credit to your wallet via bank card. Use the wallet to pay for recruitment services. All transactions are secure, encrypted, and recorded in your control panel.

Can I track my order in real-time?

Can I track my order in real-time?
Yes! Like the Uber app, you can track every step of your order: initial approval, visa processing, flight booking, and worker arrival - all updates directly on your phone.

How long does the entire process take?

How long does the entire process take?
Finding a worker through the platform takes 1-2 days. The complete recruitment procedures (visa, travel, arrival) usually take 4-8 weeks depending on the country and nationality.

Are the agencies listed on the platform verified?

Are the agencies listed on the platform verified?
Yes, all agencies undergo a strict verification process. We verify their government license and commercial register before adding them to the platform to ensure reliability.

Can I search for workers from multiple countries?

Can I search for workers from multiple countries?
Yes! You can access workers from over 50 nationalities through agencies in all six GCC countries (UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman) - all in one platform.

What if I don't find a suitable worker?

What if I don't find a suitable worker?
We feature over 50,000 workers from 500+ agencies. You can filter results based on your specific requirements. You can also send a custom request to all agencies and they'll contact you with matching offers.

Can I contact multiple agencies at once?

Can I contact multiple agencies at once?
Yes! You can send one request to all agencies with a single click. They'll contact you with their offers, and you can compare and choose the best.
For Agencies

Agency Questions - Grow Your Recruitment Business

Discover how GCC Domestic platform helps recruitment agencies manage workers, get more bookings, and streamline operations.

How much does agency registration cost?

How much does agency registration cost?
Agencies can register for free to create a basic profile. For full features (50+ features), contact us for pricing options based on agency size and needs.

What are the key features for agencies?

What are the key features for agencies?
The smart control panel includes: unlimited worker management, video interviews, WhatsApp integration, analytics and reports, booking management, document management, instant notifications, and customization - plus 40+ more features.

How do I upload video interviews for workers?

How do I upload video interviews for workers?
You can easily record or upload video clips for each worker. These videos appear in worker profiles and families can watch them. Workers with videos get 3x more bookings.

How does WhatsApp integration work?

How does WhatsApp integration work?
A WhatsApp button is automatically displayed on each worker profile. When a family presses it, they instantly contact your agency via WhatsApp with a ready message. This significantly increases conversion rates.

Can I customize the control panel?

Can I customize the control panel?
Yes! Each agency can customize their experience: add logo, choose colors, set employee permissions, and customize reports - all to make the platform reflect your brand identity.

How do I get analytics and reports?

How do I get analytics and reports?
Your control panel displays all metrics: views, engagement rates, most requested workers, peak inquiry times, and your booking performance. All data in real-time.

Can I work in multiple GCC countries?

Can I work in multiple GCC countries?
Yes! The platform supports all six GCC countries. You can manage your workers in UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman - all from one control panel.

How do I receive notifications for new requests?

How do I receive notifications for new requests?
Your account will receive instant notifications when new requests, bookings, or messages appear. You'll never miss an opportunity thanks to the real-time notification system.

Is the document system fully digital?

Is the document system fully digital?
Yes! Say goodbye to paperwork. Upload all documents to cloud storage accessible anytime. Contracts, visas, passports, medical reports - everything digital.

How do I start using the platform?

How do I start using the platform?
Register your agency for free at gccdomestic.com/agency-register. Complete your profile, add your workers, and start receiving requests from thousands of families using the platform.
General

General Platform Questions

Common questions about GCC Domestic platform operations, security, and support across all GCC countries.

Which GCC countries does the platform operate in?

Which GCC countries does the platform operate in?
We operate in all six Gulf Cooperation Council countries: United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Kingdom of Bahrain, and Sultanate of Oman.

Is the platform secure?

Is the platform secure?
Yes, we use bank-level SSL encryption to protect all your data and transactions. We verify all agencies and adhere to the highest security standards.

How can I get support?

How can I get support?
Our support team is available through live chat on the website, email at support@gccdomestic.com, or WhatsApp. We typically respond within one business hour.

Is an Arabic version of the app available?

Is an Arabic version of the app available?
Yes, our app and website are fully available in both Arabic and English. You can switch between languages easily.

How many agencies and workers are on the platform?

How many agencies and workers are on the platform?
We feature over 500 verified agencies and over 50,000 workers from over 50 nationalities. These numbers are constantly growing!

Still Have Questions About Hiring Domestic Workers?

Our expert support team is ready to help you find the perfect domestic worker for your family across GCC countries.

Email Support
support@gccdomestic.com
WhatsApp
Live Chat Support

Related Resources

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