If you have had a bad experience with a licensed employment office in Bahrain — whether they failed to provide a replacement worker, charged illegal fees, or violated the tripartite contract — you have the right to file an official complaint with LMRA. This guide explains your rights and how to get results.
⚡ Quick Facts
| 📋 Service | Complaint Against Employment Office |
| 🌐 File Online | lmra.gov.bh/EMS_Web |
| 📞 LMRA Contact | +973 17506055 |
| 🏢 Walk-In | LMRA Main Office, Sanabis or Seef Mall |
⚠️ Valid Grounds for Complaint
- ❌ Employment office refused to replace a domestic worker who could not fulfil the contract
- ❌ Office charged fees not in the contract or more than agreed
- ❌ Misleading advertising about available workers
- ❌ Providing a worker without proper documents or medical clearance
- ❌ Not honouring the Tripartite Contract terms
- ❌ Discrimination or unethical practices
🔄 How to File a Complaint
Collect contracts, receipts, communication records, and any documents proving the violation.
lmra.gov.bh/EMS_Web and select "Complaint Against Employment Office".
Describe the violation clearly with dates, amounts, and names.
Attach all evidence including the signed Tripartite Contract.
LMRA will contact the employment office and mediate. Serious violations may result in licence cancellation.
✅ What LMRA Can Do
- 🔍 Investigate the employment office
- ⚖️ Mediate between employer and office
- 💰 Enforce refunds of illegally charged fees
- 🚫 Suspend or cancel the office's licence
- 📋 Refer cases to the Public Prosecution for criminal violations
❓ Frequently Asked Questions
How long does LMRA take to resolve a complaint?
Simple complaints are typically resolved within 7-14 working days. Complex cases involving legal action may take longer.
Can I get my money back through an LMRA complaint?
Yes — if the employment office unlawfully charged you fees or failed to honour the contract, LMRA can order them to issue a refund.
Can I also contact the police?
Yes — for serious criminal violations such as fraud, human trafficking, or physical harm, you should also file a police report in addition to the LMRA complaint.
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📌 Source: LMRA Bahrain Official Website — Updated 2026. Always verify the latest requirements at lmra.gov.bh.