Last updated: July 2026
GCC Domestic builds and operates agentic AI systems that serve families, recruitment agencies and domestic workers across the Gulf. Because our technology touches real livelihoods — employment, migration, and life inside people's homes — we hold our AI to standards that go beyond what the technology makes possible, to what people can rightly trust. This policy describes the principles we build by and the concrete safeguards behind them.
1. Humans decide what matters
Our AI agents (Nadia for families, Leyla for agencies, Amina for workers) automate information, guidance and process — not judgment. Decisions with real consequences — contract commitments, hiring selections, dispute outcomes, and anything affecting a worker's employment or legal status — always involve a human. Our agents are designed to escalate to people, not replace them.
2. Truthfulness over fluency
A confident wrong answer is worse than no answer. We engineer against AI fabrication: our document and vision pipelines use grounded, transcription-first processing with verification checks (for example, name-matching guards on identity documents), and our agents are instructed to say "I don't know" and hand over to a human rather than guess. We continuously monitor and correct agent outputs in production.
3. Verified data, not scraped claims
Our platform's core promise is verification. Agency listings are checked against official government regulators (MOHRE/Tadbeer, Musaned, PAM, ADLSA, LMRA, Oman's Ministry of Labour), and we clearly distinguish verified from unverified information. We do not present unconfirmed claims as fact — in our AI answers or on our platform.
4. Language equity
AI that only serves English speakers would exclude most of the people our sector exists for. Our systems operate in seven languages — English, Arabic, Amharic, Tagalog, Hindi, Swahili and Indonesian — so that a domestic worker can understand her contract, training and rights in her own language, with the same quality of service a Gulf employer receives.
5. Protection of vulnerable users
Domestic workers are among the most vulnerable participants in any labour market. Our AI is designed to inform workers of their legal rights, direct them to official complaint channels, and never to facilitate exploitation, illegal recruitment, document withholding or fee fraud. Worker-facing services, including our full training academy (336 lessons across 7 languages), are free for workers.
6. Privacy and data minimisation
We collect only the data needed to deliver the service, store it on infrastructure under our control, and do not sell personal data. Identity documents and personal files are used solely for the recruitment and compliance processes they were provided for. We support verification through official government identity systems rather than building shadow databases.
7. Legal channels only
Our platform and AI operate exclusively within official government frameworks — national labour systems in destination countries and source-country systems such as Ethiopia's LMIS. We refuse to support recruitment outside legal channels, because informal migration is where exploitation lives.
8. Transparency about AI
People talking to our AI agents are told they are talking to AI. Content we generate with AI assistance is reviewed by humans before it represents our brand. We attribute sources in our published content and correct errors when we find them.
9. Accountability
AI behaviour is our responsibility — not the model's, not the vendor's. We log agent interactions, review failures, fix root causes, and maintain the ability to disable any automated system immediately. Questions or concerns about our AI can be raised at any time via our contact page, and a human will respond.
Our commitment
The Gulf is building one of the world's most ambitious AI futures. We believe that future is only worth building if it reaches everyone — including the workers who keep its homes running. That is what "AI that meets people where they are" means to us: technology in service of dignity, trust and human judgment.
GCC Domestic · gccdomestic.com · United Arab Emirates